Managing your Account

How do I update my account details?
You can update your name and phone number on your Settings Profile page. If you need to edit your email address or change any other information, please ...
Wed, Jan 26, 2022 at 2:07 PM
How does the Allocate site secure my information?
Allocate places great importance on keeping your information secure. We encrypt all personal information on our website and our technology team endeavors to...
Wed, Jan 26, 2022 at 2:12 PM
Why do I have to provide personal information (SSN / DOB / Address)?
Allocate is required to complete identity verification procedures for Know Your Customer (KYC) purposes. As such, we require you to verify personal informat...
Thu, Jul 6, 2023 at 11:13 PM
Can I transfer my investment(s) to another investor account?
At this time, our platform does not support the transfer of any investment to another account. Investments are illiquid until maturity (namely, the full...
Wed, Jan 26, 2022 at 2:13 PM
How do I close my account?
I you wish to close your account, please contact us at irsupport@allocate.co.
Wed, Jan 26, 2022 at 2:36 PM