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FAQs
General
8
How do I get in touch with the Allocate team with any questions about investing?
What if I've already invested in an offering and I need to get in touch with the Allocate team?
How do I get in touch with the Allocate team about logging in or using the platform?
Will funds based outside of the US be offered on the platform?
How do you get access to top venture firms?
View all 8
Fees
3
How does Allocate get paid?
What is a fund expense?
Do fund managers pay any fees?
Fund Managers
1
How do I have my fund listed on the platform?
Identity Verification
22
Why do I need to complete identity verification to invest?
Is investor accreditation the same as identity verification?
How do I verify my identity via the Know-Your-Customer (KYC) process?
How do I verify my business via the Know-Your-Business (KYB) process?
How do I verify my trust via the Know-Your-Trust (KYT) process?
View all 22
Investor Accreditation
8
Who can invest in these offerings?
What if I am not an accredited investor?
What third-party agents are appropriate to confirm my accreditation?
What income verification documents are acceptable to use to confirm my accreditation as an accredited investor?
What documentation can I provide to confirm my accreditation as an accredited investor via net worth?
View all 8
Invest on Allocate
14
The Request Allocation Process
What am I investing in?
How much can I invest?
How do I fund my investment?
Where can I find all relevant documentation for an investment offering?
View all 14
Investment Structure
2
How are investment offerings structured?
Is this a fund of funds?
Managing your Account
5
How do I update my account details?
How does the Allocate site secure my information?
Why do I have to provide personal information (SSN / DOB / Address)?
Can I transfer my investment(s) to another investor account?
How do I close my account?
Risk Management
10
Is Allocate regulated?
Do these investments have risk?
Are “co-invest” offerings riskier than venture funds?
What is Allocate's due diligence process?
When should I start investing on Allocate?
View all 10
Securing your Account
4
What are the best ways to keep my account secure?
How do I reset my password?
How do I enable Multi-Factor Authentication (MFA) on my account?
What if I lose my Multi-Factor Authentication (MFA) device or the Authentication App?
Your Investments
4
I have received a distribution for one of my investments, where does that money go?
Is it possible to cancel an investment I’ve made?
How are my Allocate investments taxed?
State taxes?